Bear necklace

Returns 

At CMYYB, we value our customers and strive to provide a seamless online shopping experience. To ensure transparency and protect both our customers and our business, we have developed the following policies regarding returns and nondisclosure. Please familiarize yourself with these policies before making a purchase or sharing any personal information.

1. Returns and Refunds Policy:
   a. Eligibility:
      - Items must be returned within 3 days of purchase.
      - The item must be in its original condition, unused, and in its original packaging.
      - Certain items, such as personalized items, or digital downloads, may not be eligible for return. Please check the product description for any specific return restrictions.
   b. Return Process:
      - To initiate a return, please contact our customer support team within 3 day of receiving the item.
      - Provide your order number, reason for return, and any supporting documentation or images, if applicable.
      - Our customer support team will guide you through the return process, including providing you with a return shipping label, if necessary.
   c. Refunds:
      - Once we receive the returned item and verify its condition, we will process a refund to the original payment method used for the purchase.
      - Refunds may take up to 10 days to reflect in your account, depending on your bank or payment provider.
      - Shipping costs, if any, are non-refundable unless there was an error on our part.